Hair Curler Troubleshooting FAQ: Common Problems & How to Fix Them

Hair curlers — whether they’re clamp irons, wands, or automatic curlers — are fantastic for creating bouncy, glamorous curls. But sometimes they don’t work as expected. This FAQ helps you identify and fix the most common issues people face while using hair curlers.

✅ 1. Why isn’t my hair curler heating up?

Possible causes:

  • Unplugged or loose power cord

  • Faulty outlet

  • Internal wiring issue

  • Auto shut-off function triggered

Fix:

  • Ensure the curler is plugged in and the switch is ON

  • Try a different power outlet

  • Wait a few minutes — some models take time to preheat

  • If still cold, contact customer service for inspection

✅ 2. My hair curler heats up but doesn’t curl my hair. What’s wrong?

Common reasons:

  • Low heat setting

  • Wrong technique or section size

  • Using on damp hair

  • Hair is too clean or slippery

Fix:

  • Adjust to a higher temperature (if hair type allows)

  • Use smaller sections and hold for 5–10 seconds

  • Always use on dry hair

  • Apply a light styling product for better hold

✅ 3. The curls don’t last — how can I fix this?

Causes:

  • Hair type (fine or straight hair may resist curls)

  • No heat protectant or styling product

  • Curling at too low a temperature

Fix:

  • Use a heat protectant spray with hold

  • Choose the right heat level (180°C–200°C for normal hair, 150°C–170°C for fine hair)

  • Set curls with a light hairspray after styling

✅ 4. Why does my hair curler smell like it’s burning?

Causes:

  • Product residue (like hair spray or serum) burning on the barrel

  • Using on wet or damp hair

  • Overheating due to prolonged use

Fix:

  • Clean the barrel after each use with a damp cloth (when cool)

  • Only use on completely dry hair

  • Let the device rest between sessions

✅ 5. My automatic hair curler pulls or tangles my hair — what should I do?

Causes:

  • Hair sections are too thick

  • Improper placement in the chamber

  • Hair not detangled before curling

Fix:

  • Use smaller, smooth sections

  • Comb through each section before inserting

  • Hold the device upright and follow the instructions

✅ 6. Why is my hair getting frizzy after using the curler?

Causes:

  • Using high heat without protection

  • Humidity

  • Not sealing curls after styling

Fix:

  • Always use a heat protectant

  • Finish with a shine serum or anti-frizz spray

  • Let curls cool completely before brushing or touching

✅ 7. My curler keeps shutting off. Is it broken?

Likely reason:

Many modern curlers have an auto shut-off safety feature (usually after 30–60 minutes of inactivity).

Fix:

  • Simply turn it back on when ready to use

  • If it shuts off prematurely during use, check for cord issues or overheating

✅ 8. Can I use a curler on wet or damp hair?

Answer: No. Curling irons and wands are only meant for dry hair. Using them on wet hair can cause:

  • Hair damage

  • Poor curling results

  • Burnt smell or sizzling sound

Tip: Dry hair completely with a blow dryer or air dry before using heat tools

✅ 9. How often should I clean my hair curler?

Recommendation:

  • Wipe the barrel clean after every use

  • Do a deep clean weekly or biweekly if using regularly

Steps:

  1. Unplug and cool down the device

  2. Wipe the barrel with a damp microfiber cloth

  3. For stubborn residue, use rubbing alcohol or a mixture of baking soda and water

✅ 10. How long should a hair curler last?

With proper care, a good-quality curler can last 3–5 years or more. Longevity depends on:

  • Usage frequency

  • Maintenance (especially cleaning)

  • Avoiding drops or cord twisting

Quick Tips for Curling Success

  • Use smaller sections for tighter curls, larger sections for waves

  • Don’t curl the same section multiple times in a row

  • Let curls cool before styling them further

  • Store your curler safely — avoid wrapping the cord tightly

Looking for a reliable hair curler with fast heating and salon-level performance? Stay tuned for Eysin’s upcoming styling tool range — combining smart technology with effortless styling.